ABSTRACT
Over the past twelve years, cloud systems have significantly changed business processes in all areas of business. Companies are using cloud services as a key factor in completing their digital transformation, and the COVID pandemic has further accelerated this task. The cloud is emerging as a top management agenda item as companies move from a separate approach to a more holistic, end-to-end digital transformation driven by the cloud. Cloud services save businesses time and money by increasing productivity, improving collaboration, and driving innovation. Now—during the coronavirus crisis, more than ever, cloud services are vital to help companies re-discover, reinvent and overcome uncertainty. Cloud services range from data storage to functional software, including accounting software, customer service tools, and remote desktop hosting. These services can be divided into three groups: infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS). This article is devoted to an analytical overview of modern digital cloud services, and the services they provide that can be applied in all areas of business. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Over the past twelve years, cloud systems have significantly changed business processes in all areas of business. Companies are using cloud services as a key factor in completing their digital transformation, and the COVID pandemic has further accelerated this task. The cloud is emerging as a top management agenda item as companies move from a separate approach to a more holistic, end-to-end digital transformation driven by the cloud. Cloud services save businesses time and money by increasing productivity, improving collaboration, and driving innovation. Now—during the coronavirus crisis, more than ever, cloud services are vital to help companies re-discover, reinvent and overcome uncertainty. Cloud services range from data storage to functional software, including accounting software, customer service tools, and remote desktop hosting. These services can be divided into three groups: infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS). This article is devoted to an analytical overview of modern digital cloud services, and the services they provide that can be applied in all areas of business. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.